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Contact Mid America Apartment Communities Customer Service

How to Reach a Person at Mid America Apartment Communities

Verified Contact Information

Toll-Free Number:

  • 1-866-620-1130
Call Now
Send Message

Investors/ Franchising:

  • 1-866-576-9689

Accessibility:

accessibility@maac.com

Customer Service:

customersvc@maac.com
openarms@maac.com

Investors/ Franchising:

investor.relations@maac.com

Jobs/ Career:

shareholder@broadridge.com
Transfer Agent

Mid America Apartment Communities Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Mid America Apartment Communities Phone Number
1 (866) 620-1130
Average Hold Time
00:00:47
Average Calls duration
2 minutes
Most Popular Mid America Apartment Communities Email Address
customersvc@maac.com
Mid America Apartment Communities Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
View full overview

How to Contact Mid America Apartment Communities Customer Service?

The MAA apartments customer service number is 1-866-620-1130. You can call the Help Center for general information about the company and its services. The professional customer care advisor will answer your questions and help you choose the apartment according to your preferences and budget. You can also call this helpline with payment-related inquiries and maintenance requests. If you experience difficulties accessing or navigating the website, you can report the problem and request assistance at this MAA number. The same contact can be used for questions regarding the Privacy Policy and Data Protection. If you want to learn more about investment opportunities, call the Investor Relations Team at 1-866-576-9689.

The MAA email for customer service inquiries is customersvc@maac.com. You can send your questions, complaints, and suggestions to this address, and the customer support team will respond, providing information or offering ways to resolve the issue as soon as they study your request. As there is no direct MAA corporate office email, you can use the online form on the Contact Us page for legal inquiries and general questions. To reach the Open Arms Foundation representatives, email them at openarms@maac.com or fill out the form by clicking the Contact Open Arms link. The email address for accessibility issues is accessibility@maac.com. The Investor Relations Team is available at investor.relations@maac.com.

The MAA corporate office address is MAA, 6815 Poplar Avenue, Suite 500, Germantown, Tennessee, 38138, United States. You can mail official correspondence and documentation to the company headquarters. You can also send your questions, concerns, complaints, and compliments to this office for the customer service team to handle. The same address can be used for the Privacy Policy and Data Protection inquiries. If you need a written response, you may send your request to the corporate office, and the official representative will provide the information after they investigate your case. To resolve your issue faster, use the online form on the MAA website to email their corporate office.

PissedConsumer Club

Contact Information

Mid America Apartment Communities Website:

Mid America Apartment Communities Help Center:

Corporate Office Address:

MAA
6815 Poplar Avenue, Suite 500
Germantown, Tennessee 38138
United States

Other Info (opening hours):

Mailing Address:

Transfer Agent

P.O. Box 1342

Brentwood, NY 11717

More contact details

Why Customers Call Mid America Apartment Communities?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Account 17%
  • Product/ Service 17%
  • Payments and Charges 8%
  • Request for Information 8%

Customer Inquiries & Issues

50%
  • "Pay day"
  • "Careers"
  • "Number for hr"

Account

17%
  • "Locked out of unit at Tampa oaks apartment"
  • "Have been locked out of my employee log"

Product/ Service

17%
  • "Leak from AC unit in the apartment above me. Leaking since last night. Office called x 3. Maintenance request placed. No response2.3 times in a row week period."
  • "Problem with Portal"

Payments and Charges

8%
  • "Dispute"

Request for Information

8%
  • "Lease concern"

Compare Mid America Apartment Communities Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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